This notice covers darkstudio.in, its project-enquiry form, TARS, client portal and Dark Studio’s website analytics. Production contracts and project-specific confidentiality terms are handled separately.
1. Information you choose to provide
When you send a project enquiry, you may provide your name, company, email, phone number, city, preferred contact method, project scope, budget range, timeline, references and any other information included in your brief.
When you use TARS, the conversation, answers, project brief and contact details are processed so the studio can respond. Public brand research is performed only when the interface asks for and receives your permission.
2. Website measurement
When analytics is active, Dark Studio records a random browser-tab session identifier, pages viewed, visit source, campaign tags, device and browser category, approximate country/region/city, engagement time and enquiry events. Video measurement records the public film title, content type, playback page, active watch time and whether a view or completion threshold was reached. Performance measurement records document-load timing, interaction responsiveness and layout shift scores by page and device category. Aggregate viewing counts and performance scores are available only to authorised studio staff. Raw IP addresses and full device fingerprints are not stored in Dark Studio’s first-party analytics database.
For visitors in regions where prior permission is required, optional analytics remains off until it is allowed. Elsewhere it may run by default. You can choose essential only or change your preference at any time; Google Analytics and Dark Studio’s optional website measurement will then remain off.
3. Why the information is used
- To respond to enquiries and shape an appropriate production approach.
- To transfer confirmed briefs into Dark Studio’s CRM and manage follow-up.
- To operate TARS, maintain conversation continuity and prevent abuse.
- To understand which pages and campaigns generate relevant business enquiries.
- To protect the website, diagnose failures and meet lawful obligations.
4. Systems involved
Website data may be processed by infrastructure and service providers used to operate Dark Studio’s website, including website hosting, Zoho CRM, Google Analytics and OpenAI-powered TARS functions. Information is shared only for the operational purpose involved; Dark Studio does not sell visitor or enquiry data.
5. Retention
Unsubmitted TARS conversations expire automatically after seven days. Dark Studio’s first-party website analytics is automatically removed after 400 days. Submitted enquiries and project records may be retained for follow-up, project administration, accounting, dispute prevention and other lawful business requirements, and deleted or anonymised when no longer reasonably needed.
6. Your choices and requests
You can change optional analytics at any time using the button above. You may also ask what personal information Dark Studio holds about you, request a correction, withdraw consent where applicable or request deletion subject to lawful retention requirements.
Send privacy questions or requests to info@darkstudio.in. Please include enough information for the studio to identify the relevant enquiry without sending unnecessary sensitive information.
Client account records
Google sign-in shares your Google account identifier, verified email address and available name with Dark Studio to identify your account. Sign-in alone does not grant access to your Gmail, Google Drive or Calendar. Essential, secure session cookies keep you signed in for up to seven days; sign-out invalidates your portal login session. Google sign-in follows Google’s own privacy and account policies.
Client account requests and official company details are used to approve access, assign a client code, organise deliveries and manage shoot-date requests. Signed-in portal sessions, file and folder link opens, document opens, quotation acceptance, version-specific feedback and approvals, payment-link opens, company-detail updates and booking requests are recorded with the account email and time. These records are visible to authorised studio staff and may be included in internal email summaries. They are kept separate from optional public website analytics.
A portal session record shows account access; it does not prove the time of authentication. Opening a Google Drive link does not prove that a file was downloaded or that a download completed. Google Drive access follows its own sharing permissions. Client portal activity and session records are retained for up to 400 days and removed when the studio activity dashboard is loaded. Private quotation and invoice PDFs are available only to the assigned account and authorised studio administrators. Payment-card details are handled by the payment provider and are not collected by this website. Account, project, document, approval, billing-detail and booking records are retained for project administration and applicable business requirements.
7. Security and updates
Dark Studio uses access controls, server-side credentials, rate limits and restricted editing tools to reduce unauthorised access. No internet system is risk-free. This notice will be updated when the website’s data practices or applicable requirements materially change.